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Peoplecert ITIL-4-DITS exam is designed to test and validate the knowledge of candidates in the field of ITIL 4 Leader: Digital & IT Strategy. ITIL-4-DITS exam is intended for those individuals who wish to demonstrate their skills and expertise in digital and IT strategy. It is an advanced-level certification that aims to equip candidates with the knowledge and skills required to lead their organizations in the digital age.
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Peoplecert ITIL 4 Leader: Digital & IT Strategy Exam Sample Questions (Q13-Q18):
NEW QUESTION # 13
An organization has established a dear vision for digital transformation and has started their transformation journey. They have documented al their value streams and started to improve these. They use technology appropriately to maximize customer experience and operational excellence. They understand and manage risks, and they have a comprehensive approach to Identifying and using innovative Ideas.
What else do they need lot the digital transformation to succeed?
- A. Management of threats and opportunities
- B. Management of staff skills and competence
- C. Improved use of automation
- D. Linked processes and practices to value creation
Answer: B
NEW QUESTION # 14
An organization identified activities that are performed by many different people who follow detailed procedures to ensure they carry out all the steps. The procedures are very clear, and if staff follow the exact steps in the procedure then the results are always good, but this takes a lot of time.
- A. Intelligent automation
- B. Technology replacement modernization
- C. Simple automation
- D. Complex automation
Answer: C
Explanation:
Simple automation is about using technology to automate repetitive and standardized tasks that follow clear and detailed procedures. This can help reduce human errors, save time and resources, and improve efficiency and quality. Reference: ITIL 4 Leader: Digital and IT Strategy, page 63
NEW QUESTION # 15
Which statement is CORRECT about risk management in digital organizations?
- A. All risk management should start by assessing the current state
- B. All risk management efforts should focus on assets owned by the organization
- C. All the organization’s slaveholders should contribute to risk assessment
- D. All risks could cause harm to the organization if they are not managed
Answer: C
Explanation:
All the organization’s stakeholders should contribute to risk assessment because they have different perspectives, insights, and interests in relation to the organization’s objectives, activities, and outcomes. Their involvement can help identify, analyze, evaluate, and treat risks more effectively and comprehensively. Reference: ITIL 4 Leader: Digital and IT Strategy, page 59
NEW QUESTION # 16
Which is NOT an essential consideration when developing a digital strategy?
- A. Understanding how to identify potential opportunities
- B. Understanding the risks involved with digital opportunities
- C. Understanding emerging technologies Hal could affect the organization
- D. Understanding which systems will form die digital technology programme
Answer: D
Explanation:
Understanding which systems will form the digital technology programme is not an essential consideration when developing a digital strategy. It is a more detailed and technical aspect that can be defined later in the implementation phase. The essential considerations when developing a digital strategy are more focused on understanding the organization’s vision, goals, values, customers, markets, competitors, opportunities, risks, and capabilities. Reference: ITIL 4 Leader: Digital and IT Strategy, page 5-6
NEW QUESTION # 17
An organization wants to ensure that all Key stakeholders are aware of the strategic direction and support it. What is the MOST approach to achieve this?
- A. Tallor strategic communications to the stakeholders preferences
- B. Ensure there is one common communication channel for the strategy
- C. Utilize metrics to ensure stall comply with the strategy
- D. Deliver compulsory strategic awareness sessions regularly
Answer: A
Explanation:
Tailoring strategic communications to the stakeholders’ preferences is the best approach to ensure that all key stakeholders are aware of the strategic direction and support it. This means that the organization considers the needs, expectations, interests, and preferences of different stakeholders when communicating the strategy. This can help increase stakeholder engagement, understanding, alignment, and buy-in. Reference: ITIL 4 Leader: Digital and IT Strategy, page 10-11
NEW QUESTION # 18
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