- Attrition: RPA bots occasionally replace workers, although it is a potential. Additionally, firms won’t need to hire additional workers to handle the expanding volume of work because they may deploy bots to handle the workload growth.
“Vendors promote the idea that RPA reduces monotonous and superfluous work, but in reality, such tasks were performed by people for pay. Therefore, work is being eliminated, along with employment and hours, “explained Weilerstein. “It’s a serious issue for consumers, and it also affects corporate perception.”
- Expansive Technology: As Organisations run the danger of building an unmanageable collection that is increasingly difficult and expensive to manage as they add increasingly bots to carry out more activities.
Abel emphasised the necessity for good governance and a successful RPA centre of excellence, saying, “That can occur if you aren’t governing it appropriately, if knowing who has accountability for what isn’t established [and] if you’re simply producing bots and pushing them into production.”
- Increased Complexity: Similar to RPA, Weilerstein noted that if it is not properly documented, managed, and governed, it might result in layers and layers of software. It adds complexity, which might make making company improvements more difficult.
“Businesses can easily adapt to changing business processes thanks to RPA, which makes it easier for them to update the software piecemeal rather than systematically. That presents a concern because it makes it challenging to fix and determine what went wrong, “That was Weilerstein. The complexity of the overall scene is increased by the layers that are there.
- Increase in The Size of Troublesome Processes: Organisations that automate processes without first reviewing them and, if required, reengineering and optimising them run the danger of automating problematic processes, according to experts. This entails enhancing inefficiencies, mistakes, and everything else that was initially problematic with the process. Additionally, it introduces new risks and costs that may cancel out any anticipated ROI.
- Prevented from Transforming: According to Martelon, executives who view RPA as a tactical, point-by-point solution instead of a tool that is a part of a comprehensive plan would find more limited benefits. Enterprise executives must have a strategy plan for prioritising key automation projects and know how those initiatives fit into their larger strategic visions if they want RPA to help their digitization goals.